Trip cancellation, involuntary itinerary change
8.1. In case of flight cancellation for technical problems and acts of god the points for unused tickets are not being counted.
8.2. In case of involuntary flight change, where the itinerary is not similar as for the original, the participant would get the points for the flight performed.
8.3. In case of involuntary company flight change,
the participant should send the request to the service center about the points
calculation for the flight performed attaching the ticket copy and boarding