About ticket

Payment for tickets with credit card

Self-booking and purchase of the ticket on a web site of the aircompany or in the Booking Centre helps passenger to save time and money. The tariffs offered on a “Yakutia" web site and the Booking Centre, favorably differ from offered in avia-desks.
You could pay by Visa, MasterCard and Diners Club int.

Attention: Visa Electron and MasterCard Maestro not accepted.

Credit card payment procedure:

-booking on a website

1. In «Booking/sale of tickets» section in the column «payment method» choose «Payment by a credit card». At the end of booking you will be redirected to a bank payment site. Pay attention, that you have only 15 minutes on filling and confirmation of data. This is necessary condition for safety of your payment. To keep within the specified time interval prepare all documents in advance.

2. Fill the offered fields, also CVC/СVV (last three digits on a card backside). it is strict to enter data as specified on a card.

3. After payment you will receive an itinerary-receipt with the flight information on your e-mail address specified in booking. It is necessary to print out and show, itinerary on a registration rack.

4. Payment confirms instantly with end of operation. Before booking by a credit card notice, that conditions of internet online payment have not changed in connection with additional security measures. Possibly, your bank already use MasterCard Secure Code or Verified by Visa technology, with additional disposable codes making non authorized use of card practically impossible. For the detailed information please refer to your bank.

-by the Booking Center 8-800-100-7577:

1. Inform the operator of the Booking Center that you will pay with credit card and you will get tickets with minimum available tariffs.

2. Checkup your issued order with an operator before payment.

3. Inform necessary data of you card for payment.

4. Receive an itinerary-receipt on the e-mail specified at booking.

Safety: no need to worry about safety issue of the personal information. All data transferred through the protected data transmission protocol SSL to the server which guarantees confidentiality.

SSL (Secure Sockets Layer) the protocol that provides safety of a communication channel between a web-server and a browser of the user. Channel guarantees check and confirmation of authenticity of a source, and also confidentiality and integrity of transferred data.

Besides, Visa and MasterCard invest millions dollars in research of new methods of data protection for safety of clients. Their methods are approved worldwide and accepted on arms in many other companies.

Attention!

You could pay a ticket by other person’s credit card. But unauthorized use of other person’s credit card is illegal.

Refund of the electronic ticket

To refuse flight and refund your ticket (if terms of your tariff allow it) bought on a website you should send an e-mail to: E_ticket@yakutia.aero or help@yakutia.aero. Message must contain your reference text and online order number, also it is necessary to e-mail from an electronic box specified in your order.

What e-ticket certifies

The electronic ticket is the official document certifying agreement for air transportation between the passenger and airline, as well as its paper type.
Itinerary-receipt is an official confirmation of flight purchase by airline "Yakutia". It is sent to your e-mail at once after payment of a trip.

How to change flight date in e-ticket

An electronic tickets date could be change by e-mail: E_ticket@yakutia.aero or help@yakutia.aero (if terms of your tariff allow it). Message must contain your reference text and online order number, also it is necessary to e-mail from an electronic box specified in your order.

Registration at the airport

For registration at the airport it is necessary to have the passport for adults and the birth certificate for children. The itinerary receipt contains all data about your flight, so it is recommended to have it at registration. Also itinerary receipt is required during passport control passage as the proof of round trip or transfer flight.

At some airports in Russia itinerary receipt could be necessary to aviation safety services before proceeding to an airport.

Electronic ticket purchase report for accounting department

According to the order of the Ministry of Finance of the Russian Federation №03-03-06.4.99 from 17.07.2007, itinerary receipt, boarding pass, and bank payment receipt must be accepted as a proof of a trip by organization accounting department.